Mac-Eden Estate (Pty) Ltd is committed to protecting the privacy of every individual who visits our website, communicates with us or purchases Mac-Delight products online. The information you give to us is used to process your orders and to provide you with an efficient and personal shopping experience.

We take this seriously, as we too hate receiving unsolicited and junk mail!

Our Privacy Policy helps you understand what information Mac-Eden will collect and how the information will be used.

How we collect and use personal information:
We will only collect personal information from you if you specifically and knowingly provided such information to us for example:-
  • to send you a brochure
  • to put you in contact with a local representative of ours.
  • to fulfil an order or provide you with your account details
  • when you purchase Mac-Eden products through the website
  • when you enter any competitions or prize draws that we advertise on the website
  • when you request Mac-Eden to send e-mail or text communications with product information
If you use the internet ordering system as a direct customer, we will identify you and keep a record of any transactions undertaken through that system. This information is used to manage your account and process any orders you make.

Sharing of information with third parties:
To fulfil your requirements we may need to give essential personal details to a third party, for example, our delivery agents. We may also use the information we collect to notify you about new products and special offers we think you'll be interested in, important changes to the website, or for other marketing purposes we think would interest you.

Using your personal information:
If you provide us with personal information, we may retain and use the information for the following purpose:
  • to store and process the information to better understand your needs and how we can improve our products and services;
  • to retain the information about your previous purchases in order to customise our website services for your future visits to the site;
  • to use your e-mail address or mobile telephone number to send you information about new products, special offers and other items of interest;
  • to retain certain information for invoicing and delivery purposes.
All your data will be stored securely for the duration of your relationship with us.

Sharing of information with third parties:
If you become a customer, we may need to give essential personal details to an authorised third party. Examples include processing credit card payments, credit reference checking and providing general customer service. We may also use the information to notify you about new products and special offers we think you'll be interested in, important changes to the website, or for other marketing purposes we think would interest you.

We may also provide your personal information to authorised third parties if we are under a legal obligation to do so or in order to enforce or apply our Terms and Conditions.

How we protect your information:
We are aware that you may be concerned about the privacy and confidentiality of your personal information, including credit card and delivery address information, therefore we have taken precautions to ensure that this information is safe and secure.

Links to other sites:
If you link to or from our website to an independently owned and operated third-party site we cannot ensure the protection of any personal information that you provide. Third-party sites may have their own privacy and data collection policies that are beyond our control. Any personal information that you provide to third-party sites will be regulated by their privacy policy, if they have one. Mac-Eden can assume no responsibility or liability whatsoever for the practices, actions or policies of these third-party sites, and cannot be responsible for the content or privacy practices of such sites.

How you can help protect yourself when ordering online
No data transmission over the internet is 100% secure. While we take steps to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. Upon receiving your transmission, we make commercially reasonable efforts to ensure its security on our systems. You are ultimately responsible for maintaining the secrecy of your username, passwords and/or any account information.

Keep your information secret:
  • do not let anyone else know your password
  • never write your password down
  • never e-mail your password - to us or to anyone else
  • never let anyone see what you're keying in, especially in a public place
  • always log-off when you've completed your transactions
  • tell us immediately if you become aware of any potential security problem
Any privacy concerns should be directed to or:

Mac-Eden Estate (Pty) Ltd
D700, Banners Rest
Port Edward

Acceptance of these terms
By using this website, you agree to this Privacy and Security Statement. If you do not agree to this policy, please do not use the website. Mac-Eden reserves the right to change this policy at any time. Your continued use of the Mac-Eden website following the posting of changes to our Privacy and Security Policy will signify your acceptance of those changes.

Mac-Eden Estate (Pty) Ltd (referred to as 'Mac-Eden', '', 'we', 'us' and 'our') has written this Privacy and Security Statement which will apply to your use of or any other website owned or operated by Mac-Eden Estate ('Mac-Eden websites').